At Refurbyte.com, your satisfaction is our priority. We carefully test and refurbish all laptops, desktops, and MacBooks to ensure they meet high-quality standards. However, if you are not fully satisfied with your purchase, our return policy applies.
1. Eligibility for Returns
- Products must be returned within 7 days of delivery.
- The item must be in the same condition as received, including all accessories, packaging, and documentation.
- Only products purchased directly from Refurbyte.com are eligible for returns.
2. Defective or Damaged Items
If your device is defective or damaged upon delivery:
- Contact our support team immediately at contact@refurbyte.com or call +91-XXXXXXXXXX.
- Provide a description of the issue and supporting photos.
- We will arrange a replacement, repair, or full refund, depending on product availability and condition.
3. Return Process
- Contact our support team within the return window.
- Pack the product securely in its original packaging.
- Ship the item to our warehouse (shipping charges may apply in certain cases).
- Once inspected, we will process your refund or replacement.
4. Non-Returnable Items
- Products damaged due to misuse or accidental damage.
- Items without original packaging, accessories, or warranty documentation.
5. Refunds
Refunds will be processed to the original payment method within 7–10 business days after we receive and inspect the returned item.
For any questions about our return policy, contact us at Refurbyte.com.